Empathy has a better definition.
The definition most people know is that empathy means understanding how other people feel. This is not only scientifically impossible. It is also not that useful. Even when it feels good, it does not always do good. A better definition: empathy is the ability to acknowledge another person’s experience as meaningful as our own, even when we don’t agree with their perspective.
- A superpower we all have access to, but most don’t know how to unlock it.
- Applies to every interaction we have with other people, which is most of our work.
- A teachable, buildable skill that people can genuinely get better at. And we can measure it.
- The thing that makes every other interpersonal skill or practice your organization is already investing in work even better.
What Makes Us Different /
How It Works
- Context relevance. Every program starts with a real challenge or goal you have identified. Not generic skills training.
- Behavior change. Live and asynchronous components. Chances for team members to connect. Interactive design, nudges, structured follow-through. Not checkbox completion: measurable results.
- Immersive experiences. Through high-production media and AI simulation, your people actually walk in someone else’s shoes and get coached from wise perspectives. All within five minutes.
Empathy matters everywhere. Empathable has identified three areas especially well-suited for this work.
Here’s what’s typical for our clients:
Here’s what’s typical for our clients:
“If you’ve made it this far on our website, you’re probably curious to really understand how this experience feels. Most people who book a demonstration are glad that they kept going and met with us. What I hear consistently from leaders is that once they experience Empathable, it makes complete sense: not just why it works, but why our approach is different from anything else out there. I would encourage you to schedule thirty minutes with us. It’s a short conversation. And it’ll change how you think about what training can be.”
Micah Kessel, Founder of Empathable
What leaders say after working with us:

Kevin McDonald
Chief Diversity Officer of University of Virginia and Board member of the National, Association of Diversity Officers in Higher Education
Empathable was a wonderful experience at our conference. People are still talking about it months later.

Cheryl Anhava
Executive Director, JP Morgan Private Banking
I’ve been through so many workshops on inclusion and Empathable is the only one that I felt was memorable and created change.

Ada Okafor
General Counsel and Chief Diversity Equity and Inclusion Officer, American Board of Surgery
I deeply enjoyed working with their leadership. Empathable has created something very special and I hope as many people as possible get to experience it.

Dallas Ducar, Nurse (MSN/RN/NP/CNL/FAAN)
Instructor at Columbia University School of Nursing, and University of Virginia School of Nursing
This experience was extremely transformative for me. I was able to see the experiences of others who were different than me more empathetically. At the end of the day, I believe Empathable made me a better care provider.

Jane Hintz
ORGANIZATIONAL DEVELOPMENT CONSULTANT, Hintz Learning And Development
Technical leaders get promoted but struggle with people management. This provides a seamless transition-start with real empathy, and your leadership performance immediately increases in your team’s eyes.

Debra Burke
Chief of Nursing, Massachusetts General Hospital
I think it’s really important for us all to have these kinds of learning experiences that help us relate better to the patients.

Sean Morris
US Talent Transformation Leader, Deloitte
Empathable brought us more closely together as a team. It was incredibly valuable in creating trust and focus, transforming our work culture from fragmented to fully aligned.






