FAQs
Understanding Our Approach
Empathable is an innovative learning approach developed with top social scientists that recognizes empathy’s impact depends entirely on how you focus it. Some of our clients have engaged us to apply our knowledge of empathy to improve performance, others for stronger patient care, better teamwork, or increased sales. While we do offer empathy training, we’re primarily focused on channeling empathy as a strategic tool to achieve the specific outcomes that matter most to your organization.
We create “walking in my shoes” experiences rooted in real people’s lives, coupled with experiential learning that mirrors how you naturally learn – experiencing, reflecting, perspective-taking, and practicing. Plus a daily AI conversation simulator that lets you keep developing these skills, with analytics so leaders can support their teams exactly when needed.
Traditional training relies on PowerPoints and cramming information into single sessions. For real, lasting impact, people need low doses of experiential learning over longer periods. That’s what the research tells us works, and that’s what Empathable is designed for.
Healthcare: Boosting patient satisfaction scores, reducing burnout, building de-escalation skills.
Organizations: Manager and leadership training, improving engagement, morale, resilience, retention, conflict resolution, and creating truly inclusive environments with deeper belonging.
Education: Increasing K-12 attendance, building stronger school community, improving staff skills for complex student situations, de-escalation training, and helping everyone advocate for social wellness and safety on campus.
How the Experience Works
You step into someone else’s reality through immersive experiences. You feel what they feel, see what they see. Then comes reflection, perspective-taking, and conversations that help you make sense of it all. Finally, you practice through our AI simulator until these insights become second nature.
Absolutely. We’ve created bespoke experiences for organizations like Heineken and Deloitte, plus hospitals and school districts nationwide. We build experiences that speak directly to your culture and challenges – cost-effectively, because we have the social science understanding that most agencies don’t.
Getting Started
Yes – both mobile and web applications. Primarily designed for organizations, though we’re building free access for individuals because we believe empathy should be for everyone.
We’ve developed measurement scales with top social scientists, from extensive surveys to quick check-ins built into the app. We customize measurements based on your specific outcomes, making it easy to see real progress.
Getting Started
Reach out so we can discuss your specific challenges. Programs typically start with a real-time kickoff and onboarding, sometimes include check-ins, and always end with a wrap-up session.
Often we begin with a pilot where you choose internal champions and some critics. This gives everyone a real sense of how Empathable adapts to your particular environment, and we make adjustments based on what we learn together.
Because we work with some of the largest, most well-funded organizations in the world all the way down to underserved middle schools, our costs scale based on an organization’s goals, needs, and capacity. We’re not a venture-backed company looking to maximize revenue and growth. We’re here to solve problems in the most researched, comprehensive, authentic way possible.
That means we take a very human approach to discussing pricing. Generally speaking, pilots start somewhere between $5-25k and usually run for about 2 to 6 months. But reach out – we’ll have a much better conversation about what makes sense for your specific situation.
Schedule a conversation with us at [scheduling link]. We’ll explore your specific situation and whether Empathable is the right approach for what you’re trying to achieve.