A Path Towards An Empathic Culture

Illustration of how empathy can reduce turnover

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Resource Excerpt:

Here’s an interesting statistical coincidence. In 2021, a year with a 57% turnover rate (according to the National Bureau of Labor Statistics), 57% of people who quit their jobs did so because of their direct managers. What’s going on with management? Considering that toxic culture is ten times more likely to predict turnover than compensation rates, (according to the MIT Sloan Review) it should be clear that a lack of empathy is contributing in no small way to the great resignation. After all, 97% of employees believe empathy is essential for a healthy workplace culture (Society for Human Resource Management). When there is a strong culture of empathy, this leads to: A 56% increase in job performance A 50% drop in turnover risk A 75% reduction in sick days.[......]